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Will the Chute Doctor remind me I have an open, saved quote to accept?
How do I create an account for multiple properties I manage?
How do I specify multiple property names use the same billing address?
How do I use the nickname/property name field when I have multiple properties?
Which account should I apply for on my credit application?
When is payment required on my account?
I'm a new customer. Can I still apply for a new account?
How is Buchanan Company related to The Chute Doctor?
Will The Chute Doctor ship internationally?
Chutes convey material from the upper floors in a building to the collection room at the bottom. The different types of chutes are trash, recycle, and linen. All types of chutes are made and work the same way. It is the material they convey which makes them a specific type. Trash chutes convey discarded items and are also called rubbish chutes, garbage chutes, refuse chutes, or waste chutes. Recycle chutes convey recyclable products and are called recycle chutes. Linen chutes convey soiled linen and are also called laundry chutes. Chutes are often misspelled as shoots, shutes, or chutes.If you are replacing a chute intake door (where you put material into the chute) you probably want to match the existing one. Intake doors are either side-hinged or bottom-hinged , so that is the first thing to match. Then check the size see How Do I Measure If you know the manufacturer of the existing intake door sees our Intake Door Comparison Sheet to find a direct replacement. (Coming soon. In the meantime, please see our individual product pages for their specs or call 1-800-755- for immediate assistance.)When replacing intake doors, you may also want to add additional features such as keyed locks ADA-compliant handles , or foot operation . Most of the doors we sell have these options. Check the Related Products section on the door shopping pages.If the door is to be hooked up to an Electrical Interlock system , identify the manufacturer, voltage of the system (24v or 110v) and wiring to compare to our Electrical Interlock Comparison sheet. (Coming soon. In the meantime, please see our individual product pages for their specs or call 1-800-755- for immediate assistance.)For chute discharge doors (the door where the material falls out into the bin or compactor) you will need to determine the outside diameter of the chute where it is attached and whether the door is horizontal or vertical. The standard U.S. chute size is 24 diameter; however, they can be made any shape or size. Most linen chutes require a vertical discharge door. Most rubbish and recycle chutes require a horizontal discharge door. See our Discharge Door Comparison Sheet for more information. (Coming soon. In the meantime, please see our individual product pages for their specs or call 1-800-755- for immediate assistance.)Building codes require fire-rated chute doors because any vertical shaft in a building has the potential to accelerate the spread of a fire. Fire-rated chute doors are designed to protect the building and tenants in the event of a fire. Properly functioning doors are self-closing and positive latching. If, during a fire, chute doors do not close properly, a wind tunnel effect is created funneling the fire up and down the building.That is also why most areas now require annual inspections to make sure all fire-rated doors are functioning properly. The Chute Doctor provides the annual chute door fire inspection and certification service , as well as cleaning and servicing For more information, your local building and fire department inspectors can usually advise you as to your compliance with the codes. Also, see the National Fire Protection Association (NFPA) publication #82, the International Code Council Building Codes (ICC), and the Uniform Fire Code (UFC).Our process cleans, disinfects, and is environmentally safe. First, using 3,000 pounds of pressure, we wash the chute with a 200°F solution of botanical bactericide and insecticide. Then, we saturate the chute with disinfectants and odor control solutions that will continue working between regular cleanings. And for your safety and the safety of our environment, we use only EPA registered, FDA approved natural botanical solutions.Before leaving, we clean up any water and debris in the collection room which was a result of the cleaning process. Finally, we will leave all work areas in a clean and orderly condition (of course this does not apply to pre-existing, messy conditions).The Chute Doctor offers, as an additional service, cleaning of the collection room. This includes cleaning the exterior only of the compactor and bin if one exists. As a perfect complement to having a clean trash chute, we will also power wash up to 6' of masonry walls and the collection room floor. This additional service helps with exceptionally smelly collection rooms.Odors can come from two different sources, dirty trash chutes, and odorous air rising up the chute from the collection room where smelly trash sits between garbage pick-ups. The Chute Doctors regular cleaning service ensures that trash does not cling to the inside of the chute and doors creating a smelly build-up.To control the odor coming from trash collection rooms the Chute Doctor installs and maintains odor control systems , or you may lease the systems . These systems operate continuously, dispensing cleaning solution and odor control solution with bacteria-eating enzymes that eliminate smells rather than just masking them. Together, regular trash chute cleaning and effective odor control systems minimize odors in the trash room and trash chute that otherwise flow up the chute into the building.As long as our technician is able to access all areas relating to the chutes, we do not require anyone to be on site for our visit. If access is compromised by locked doors or passageways, our technician will be unable to properly clean and disinfect the chutes.The chute will look and smell clean! Our technician also leaves a card at the property stating we performed the selected services.Factory cleaning systems are helpful for maintaining clean, healthy trash chutes; however, they are not sufficient alone. A regular cleaning service is needed as well. Most built-in cleaning systems have a single spray head at the top, whereas our cleaning service provides high-pressure washing with a 200-degree cleaning solution. Plus, we clean each door individually. This is not accomplished by the built-in system.Yes. The Chute Doctor sells environmentally safe and effective cleaning concentrate, plus supplies necessary to repair the cleaning system. Click here to purchase cleaning and odor control supplies The Chute Doctor offers odor control systems for every trash and recycling chute application. Our experts can advise you on a system and cleaning schedule that will meet the needs of your property. We can then install and maintain the system and provide regular cleanings By creating a clean, odor-free environment, insects are not attracted to the chute or collection room. Also, the essential oil cleaning solution we use kills many insects it comes in contact with. The Chute Doctor doesnt treat for insects, however, and cannot guarantee insects will not be present.Ozone machines are not safe to use in occupied areas. When used in concentrations that do not exceed public health standards, it can take months or years for the odor to improve. Even low amounts of ozone can cause chest pain, coughing, and worsen chronic respiratory diseases, among others. See the EPA Report on ozone generators for more information on the effects of ozone on your health and the building's equipment.The Chute Doctor's trash chute odor control systems work automatically. Our odor control solution is a safe, essential oil-based solution of odor eating enzymes. It is safe to occupy the room during use and will not cause problems when the chute intake doors are opened by the building occupants.Yes! We handle custom fabrication to fit your specific needs, measurements, and out-of-the-ordinary situations. Please call (800) 755-CHUTE to discuss your needs.If we don't stock the parts you need, we will be happy to special order or custom-make them, if necessary. Contact our knowledgeable staff by online chat, or . Being in the chute industry for four generations, if we dont have it we can find it! If we can't find it, we can make it!Chute Doctor guarantees our products are equal to or better than those originally installed in your building. In many cases, Chute Doctor is a supplier of parts to other brand manufacturers.Our qualified technician will inspect all the chute in your building. Each intake door, discharge door, the interior of the chutes that can be visually observed, and all compactors will be inspected to determine whether all parts are working properly and in good condition or if repairs are needed. A comprehensive inspection report will be provided to you with a list of the necessary repairs.In addition, we will recommend what cleaning, odor control, and regular maintenance services are needed to keep your chutes and compactors clean, fire-safe, and in good operating condition. This is very important to maintain the health and safety of the tenants and building.We offer cleaning on a one-time basis without a contract. In order to keep your chutes clean and in good operating condition, regular cleaning and maintenance is necessary. We offer one, two, and three-year contracts for these services, with reduced rates for longer contracts and more frequent service.Properly working chute doors are aided by keeping them clean. In order for The Chute Doctor to provide proper chute door maintenance, we require one of our Chute Cleaning Services in addition to a Maintenance Service.Compactors can be clogged with crud and trsh coming down the trash chute. In order for The Chute Doctor to provide proper compactor maintenance, we require one of our Chute Cleaning Services in addition to a Compactor Maintenance Service.Any vertical shaft in a building has the potential to accelerate the spread of a fire. If chute doors are not fire-resistant or do not close properly, in the event of a fire, a wind tunnel effect is created funneling the fire up and down the building. That is why building codes require fire-rated chute doors and most areas now require annual inspection and certification to make sure all fire-rated doors are functioning properly.The Chute Doctor provides the annual chute door fire inspection and certification service, in addition to cleaning and servicing. No one knows chute doors like the Chute Doctor. We've worked with every make and model for over 35 years and have inspectors who specialize in "chute type fire doors."If you have an annual contract for chute door maintenance with us, we inspect and certify your chute doors for free!The Chute Doctor can still help you with odor control systems and parts . We also travel further by special arrangement -- call us.We offer one to three-year leases on odor control equipment, and we sell environmentally-safe odor control and cleaning solution. The Buy Parts section of this site features hundreds of chute and chute-fed compactor parts that can be delivered anywhere.If you would like to be notified if we start providing trash chute service in your area, please sign up here The Chute Doctor needs to inspect every property to determine the property data and conditions are the same as represented when the data was entered into the site. Should the inspection require a change to the quote a revised quote will be provided for approval prior to any services being performed.A Time and Material Repair Order is used when a chute or compactor is damaged or malfunctioning and service are needed right away. Our technicians will come to the site, assess the problem, fix the problem, and bill for the time and material used. Service vehicles may not have all materials required and trips to and from the warehouse or vendors to complete the work will be charged at the same rates. This service will use our current standard hourly rate . Overtime rate and double-time rates may also apply. Time and Material Repair Orders should be used when service is required within 1-2 business days. Our Emergency Service should be used when our technicians are required immediately at any time of day or night. Use of the Time and Material Repair Order authorizes the full repair of the system and guarantees payment in full within 30 days of completion. In cases where major repairs or replacement is found to be required a quotation will be provided for approval.Our emergency chute and compactor repair service is for after-hours response to urgent situations. We consider any service appointments between 3:30 pm and 7:00 am Pacific Time to be after-hours. Our technicians can troubleshoot and correct chute blockages, broken doors, odor control systems, compactors, and more. Use of the Emergency Service authorizes the full repair of the system and guarantees payment in full within 30 days of completion. In cases where major repairs or replacement is found to be required a quotation will be provided for approval. Rates for emergency services are at Overtime and/or Double Time, as applicable. For a reduced rate, see our Time and Material Repair Order, where work is completed during normal business hours.
Will the Chute Doctor remind me I have an open, saved quote to accept?
When a quote is saved the Chute Doctor system automatically sets a reminder date at 5 days after the creation of the quote. You will receive an automated follow up reminding you of the saved quote and to check back in to buy. After the first reminder, you will receive subsequent reminders every 30 days until you manually change the date, place the order, or delete the quote. A shared quote is treated the same as a new quote.
Can I change the reminder date on my saved quote? At any time you can go to the "Saved Quotes" link at the top of the page and edit the next date, place the order, or delete the quote. The date field includes a handy calendar to select the date easily. A link to the quote is provided in the follow-up as well.
How do I create an account for multiple properties I manage? At the top of the page click on "Log In" or "Create An Account". If creating a new account, enter in the information as seen below. If logging in, click on "Add Another Billing Address" or "Add Another Shipping/Service Address" and fill in the fields.
Under the Billing Information Tab click on the box marked "Same as Account Info above". This will complete the first three boxes with the information entered above. In the Company field enter the name of the property where the chutes and compactors are located. In the Address 1 field enter "c/o" then the Property Management Company name. In the Address 2 field enter the Property Management Company address as normal.
Under the Shipping Information tab, using the first and last name fields you can indicate a specific person and their department, a specific person's name only, or a person's name and apartment/office number at the property. In the Company field enter the name of the property and complete with the property's address as normal.
Click on "Create Account". Once the account is created you can go to Your Address Book and add more billing and/or shipping addresses in the same manner. See the sample image below as an example.
How do I specify multiple property names use the same billing address? If you manage several properties and want all bills to go to the same address, create a new billing address in Your Address Book with the name of the property in the Company field for each property you manage. See the image below as an example of what an Address Book with three different properties all managed by the same Property Management Company will look like.
How do I use the nickname/property name field when I have multiple properties? After you have created an account you can edit any exisiting properties or when adding new properties nicknames can be assigned. These nicknames can assist you in keeping the properties identified in ways that help you manage them. The examples below show how to enter information in a new shipping address and how it will look once the property is added to your address book.
After clicking on "Add New Address" the following will appear in your address book. The nickname you entered will appear in parenthesis.
>Which account should I apply for on my credit application?
The Chute Doctor offers five different levels to fit every need.
Retail (Insured): Used by customers who occasionally purchase chute parts and products for their own use. This might be the owner of a single property or chute. This level gives the customer a preferred discount.
Service Customer: Used by customers who have entered into a service contract with The Chute Doctor. Service customers experience regular visits for chute cleaning, odor control, and chute and compactor maintenance. Parts used to repair chutes and compactors are discounted above the Retail level.
Contractor: This level is issued by The Chute Doctor to customers who routinely make purchases greater than $25,000 but less than $50,000 per year.
Dealer: This level is issued by The Chute Doctor to customers who routinely make purchases greater than $50,000 per year.
Distributor: This level is issued by The Chute Doctor to customers who routinely make purchases greater than $100,000 per year.
>When is payment required on my account?
Payment for all items delivered to or at the request of the approved credit customer are due on or before the 30th day following the date of purchase (Net 30 Days).
>Im a new customer. Can I still apply for an account?
New customers must make their first purchase using a credit card or check. Application for an account can still be made. When approved, future purchases can be made using the approved credit terms. A full application can be completed and submitted to sales for approval.
How is Buchanan Company related to The Chute Doctor?
The Chute Doctor is part of the Buchanan family of companies. For over 75 years, Buchanan Company, Inc. continues to be the chute industry leader in the western states specializing in manufacturing, new construction, repairs, replacement and maintenance of rubbish and linen chutes, chute fed compactors and recycling systems. The Chute Doctor takes the local chute services and parts sales to a national level, opening offices nation wide.
Will The Chute Doctor ship internationally?
The Chute Doctor will not ship internationally. Orders shipping outside of the U.S. need to be done so at the customers cost, arrangements & responsibility.
Are you searching for tips to choose the perfect light chutes for your project? Do you want to purchase durable and functional light chutes for you construction projects? Do you need a foolproof guide that will help you make the best investment decision in light chutes? Do not search further; this write-up is the best guide you need. After reading this guide to the end, you will be able to choose the perfect trash chutes for your project.
It is a no brainer that trash disposal on construction project sites can be messy, risky, and harmful to the employees. OSHA had to mediate and list requirements that must be met when working at height. Instead of using the traditional debris disposal method on project sites, installing light chutes is the preferred choice and approved method by OSHA.
With the prices of chutes and their significant benefits and functionalities, it can be safely said that purchasing and installing light chutes are among the best decisions any construction company can make. Meanwhile, you may wish to know how much do chutes cost? You can contact us at Hod Chutes for detailed information about current chute pricing.
Keefam Product Page
Additional resources:Choosing the right trash chutes for your construction project is a crucial decision you must make to guarantee efficiency and employees safety inside and outside of the construction site. Undoubtedly, the chutes you choose for your project will determine your experience. It is crucial that you provide equipment and tools that will enhance the performance and safety of the employees.
Light chutes offer several benefits to the employees, construction companies, and the project owners. According to OSHA, light chutes must be installed to ensure the safety of employees working inside and outside the project sites, especially when debris will be dropped from more than 20 feet high. With light chutes installed, employees can.
As a result, there are certain crucial features you must look out for when searching for the perfect construction trash chutes for your project.
1. Specifications
It is essential to know that most trash chutes comprise the intake section, usually with a door, the extended passage for debris or materials to pass, the floor braces for support, and the outlet door. This is the most common specifications of construction debris chutes.
2. Special Features
Some debris chutes have spiraled expansion sections, a floor support grid, coatings, and isolator pads for noise reduction. However, chutes can be integrated with a sanitizer.
3. Types of Chutes
Chutes come in different types, depending on the purpose intended to serve. Some types of chutes include waste chutes, debris chutes, garbage chutes, and linen chutes. The purpose of each kind of chute determines their associated names. If you are working on a project site, you need construction trash chutes or construction debris chutes. What you need the chutes for will determine the type you would choose and related chute pricing.
4. Materials
Although high-quality plastic (polyethylene PE) is used for most types of chutes, aluminum is also used to manufacture some chutes to make them lightweight and resistant to corrosion. It is good to know that most chutes are cast, forged, and formed from compacting aluminum powder or alloys. They can also be resistant to the UV rays to withstand degradation regardless of exposure to harsh elements, abrasions, or cracking. There are also steel chutes. Meanwhile, when looking fo best types of chutes, light chutes come to mind due to their resilience, efficiency, and durability. How much do chutes cost differs based on the type, size, and length of the chutes in question. Regardless, the best decision any construction company can make is to invest in light chutes.
5. Standards
Chutes must meet the approved standards. The Occupational Safety and Health Administration (OSHA) and National Fire Protection Association (NFPA) have specifications that the manufactured trash chutes must meet. These bodies specify the exact requirements that must be met, such as OSHA Part .856 and NFPA 82. The two bodies provide guidelines that must be followed for the installation and removal of the chutes from walls.
6. Price of Chutes
Trash chutes come in different brands and materials. Other factors that determine the differences in the prices of chutes is their specifications, including length diameter, thickness, material (aluminum and plastic), weight, etc. For fair chute pricing, contact Hod Chutes today. Meanwhile, keep in mind that trash chutes are a one-time investment. As a result, do not choose low-grade chutes due to chute pricing. The differences in prices of chutes have relationship with their quality and grade.
Takeaway
Knowing the details about the materials used for making debris chutes lets you know the best way to handle it and what to expect from them regarding performance, efficiency, safety, reliability, and durability. The factors discussed above are essential information you should check when choosing the debris chutes for your project. From chute pricing to type and other accessories for light chutes installation, choose the right trash chute for your project for best results possible.
If you are looking for more details, kindly visit Custom Spiral Chutes.
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